Resource 5
Often underestimated and widely underutilized is the power of voice. Get it wrong and people will see you as a corporate heavyweight. Get it right and you can build respect, trust, and goodwill: in short, the social capital underpinning a network relationship.
In an oversimplification to make the point, let’s imagine two voices: hierarchy voice and network voice, and then let’s look at the following:
- Why two voices?
- What’s the difference?
- When does it matter?
- What makes for good network voice?
Why Two Voices?
The short answer is depicted in Figure 15.1.
What’s the Difference?
There are many archetypes for hierarchy ...
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