Resource 6
This resource is for those curious about the following:
- Our product
- Our long-term business performance
- The contributors to this book
- How we can continue the conversation
What Is Our Product?
In one sense our product is the network. In another sense, the products we offer—via the network—cover a range of communications skills. The best known is Think on Your Feet (TOYF). What does it do?
Knowledge workers work with ideas. They explain, propose, and defend their ideas in written and verbal form. Verbal communication is sometimes formal, sometimes informal. For formal communication, presentation skills is a near-universal offering in corporate curricula. For informal communication, there is TOYF. And 90% of verbal communication ...
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