Chapter 10

Working With Older Adults

Abstract

Describes what researchers who include older adults in participants in user research can expect to encounter. Provides advice on how best to include older adults in user research or usability testing.

Keywords

Older adults; Participatory design; Usability test; Usability testing; User research
 
Unlike most of the preceding chapters, this one does not present age-related changes in older adults. It does, however, describe ways in which working with older adults on usability studies or in participatory design may differ from working with younger adults. From recruiting participants to deciphering evaluation results, you might need to make some modifications.
Good user experience professionals understand that ...

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