Developing Human Capital: Using Analytics to Plan and Optimize Your Learning and Development Investments

Index

• Action taking
• Actionable data
• Actionable intelligence
• Actionable objective
• Actions of learning leaders
• Adjustment phase
• Administrative individual contributors
• Aligned content
• Aligning and prioritizing
• Aligning with the business
• Alignment
  • of business
  • early establishment of
  • inclusion of
  • initiative level
  • between learning objectives and business goals
  • and measurement a new intervention
  • and measurement an existing intervention
  • Pfizer case study
  • of tests with learning objectives
  • types of
• Alignment wanted
• “All of the above” questions
• AMAP/AHAP/ASAP (as much as possible, as human as possible, as soon as possible)
• American Society for Training and Development (ASTD)
• Analysis improvement
  • data collection
  • segmentation power
  • summary
• Analytics continuum
  • anecdotes
  • benchmarks
  • correlations and causation
  • development analytics and learning continuation
  • predictive analytics and optimization
  • scorecards and dashboards
  • summary
• “Analyze” category
• Anecdotes
• Answers placed in logical order
• “Apply” category
• Approach
• As Much as Possible as Soon as Possible (AMAP) vision
• Assessment of business impact
• ASTD. See American Society for Training and Development (ASTD)
• Asynchronous distance learning
• AT&T case study
  • AT&T leaning services challenge
  • business issue
  • execution
  • improving collectors skills
  • results
  • training design approach
  • training design content
  • conclusion
• AT&T leaning services challenge
  • leaning services goals
  • new vision development
  • skill needs determination
  • success measures determination ...