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Developing Innovative Solutions Through Internal Crowdsourcing by Sean Looram, Lâle Kesebi, Ann Majchrzak, Arvind Malhotra

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Developing Innovative Solutions Through Internal Crowdsourcing

Internal crowdsourcing, which enlists ideas from employees, is not as well-known as other forms of crowdsourcing. Managed well, however, it can open up rich new sources of innovation.

As organizations look for better solutions to their everyday problems, many are encouraging their employees to use their experiences to develop new ideas and play a more active role in the innovation process. Whether the issue involves improving hiring practices, deciding which new products or services to offer, or creating better forecasts, companies including AT&T Inc., Google Inc., and Deutsche Telekom AG have turned to what’s ...

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