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Developing Talent for Organizational Results: Training Tools From the Best in the Field by Elaine Biech

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Chapter 21

Owners and Renters*

Which Defines Your Organization’s Culture?

CENTER FOR CREATIVE LEADERSHIP

In This Chapter

  • The rationale for hiring employees who perform as “owners” not “renters.”
  • Three leadership actions that foster an owner mindset and behaviors.

Early in my career as a U.S. Navy pilot, I received an unexpected privilege—the chance to fly a $100 million, state-of-the-art airplane and lead a twelve-person crew. As a brand new lieutenant, I was surprised but delighted by this opportunity. What had I done to deserve it?

“It’s because you’re an owner, not a renter,” my hard-charging commanding officer said. Every organization, even the U.S. Navy, had both types, he explained. Owners accept full responsibility even when it is not ...

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