Owners and Renters*
Which Defines Your Organization’s Culture?
CENTER FOR CREATIVE LEADERSHIP
In This Chapter
- The rationale for hiring employees who perform as “owners” not “renters.”
- Three leadership actions that foster an owner mindset and behaviors.
Early in my career as a U.S. Navy pilot, I received an unexpected privilege—the chance to fly a $100 million, state-of-the-art airplane and lead a twelve-person crew. As a brand new lieutenant, I was surprised but delighted by this opportunity. What had I done to deserve it?
“It’s because you’re an owner, not a renter,” my hard-charging commanding officer said. Every organization, even the U.S. Navy, had both types, he explained. Owners accept full responsibility even when it is not ...