Chapter 25

Building Organizational Change Capability

This Century’s Competitive Advantage


In This Chapter

  • A process for building organizational change capability.
  • Tools, assessments, and checklists to establish a change capable culture.
  • Stimulating considerations to build the capacity for organizational change.

“Your success in life isn’t based on your ability to simply change. It is based on your ability to change faster than your competition, customers, and business.”

—Mark Sanborn

Organizations that excel at change have a competitive advantage. They capture market opportunities, innovate, improve, acquire, downsize, rebrand, restructure, and implement new products, services, and technologies better than their competitors. ...

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