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Development with the Force.com Platform: Building Business Applications in the Cloud, Third Edition by Jason Ouellette

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Background

Imagine you own a professional services business. The services your company provides could be architecture, graphic design, software, law, or anything with the following characteristics:

Image High cost, highly skilled employees

Image Complex projects lasting a week or more

Image Resources billed out at an hourly rate

Image High cost of acquiring new customers ...

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