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Development with the Force.com Platform: Building Business Applications in the Cloud, Third Edition by Jason Ouellette

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Integration Scenario

Force.com applications often require the use of data that is stored in other enterprise systems. This information can initially be pushed to Force.com through Data Loader or another data migration tool. But when Force.com is not the system of record for this information and updates occur, Force.com is left with stale data.

Updated data could be reloaded into Force.com through data migration tools, scheduled to run at regular time intervals, but this approach can quickly become impractical. This is especially true where there are requirements for real-time updates, integration to multiple systems, intricate data mappings, or complex business rules governing the updates.

Imagine that the company using your Services Manager ...

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