CHAPTER5

Introduce Shared Incentives

In startup we are use new technique call 5 Why not Me for show how nobody is of blame for outage.

—DevOps Borat1

This chapter will discuss shared incentives. You’ll learn how to evolve a team from a working group and you’ll discover that goals, working agreements, and motivation are essential for creating shared incentives. I’ll introduce patterns to become a team. Finally, we go through two real-world success stories, which illustrate how to bring all of these different aspects together. But let’s start with the war story of the magic kingdoms.

War Study: Magic Kingdoms

I once helped out on a project that delivered its software to an operations team. The development and operations teams were located on ...

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