Introduction
During their daily work of delivering valuable software to customers, too often development and operations are in conflict with each other. Development wants to see their changes (e.g., new features) delivered to the customer quickly, whereas operations is interested in stability, which means not changing the production systems too often.
The gap between development and operations occurs on different levels:
- The incentives gap is a result of different goals of development and operations.
- The process gap results from different approaches of development and operations how to manage changes, bring them to production, and maintain them there.
- The tools gap has its origin from the fact that, traditionally, development and operations ...
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