Chapter 15 Regulatory Battles
Postal Battles Heat Up
By 1980, DHL was operating in almost every continent, and had encountered regulatory barriers all along the way. The most threatening of these battles came from the post offices, belligerent and indignant in the belief that DHL was illegal because it contravened their legal monopoly to carry letters. Although the problems encountered in the U.S., Hong Kong and Europe were serious, the early skirmishes were typically ignored until they had to be addressed, due to seizures by customs authorities, harassment of customers or outright legal action. DHL weathered the early storms, and in doing so built up a caseload of precedent and argument, both legal (the law is an ass!), economic (DHL as an integral ...
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