The book that bridges the chasm between communication and understanding in negotiations
For years Peter Nixon worked with people from all walks of life, teaching them the art of negotiation. But it soon became apparent that the issue was not negotiation itself, but dialogue between parties. We have become experts at sending information—via email, text message, Internet, TV, and other forms of media, communicating, but not engaging, in an active dialogue defined by collaborative thinking.
In Dialogue Gap, Nixon explores this growing disconnect and its significance in an increasingly globalized world where the ability to engage with others—in order to address issues like climate change, cultural differences, etc.—has become essential.
Helps the reader differentiate communication and dialogue
Explores the make-up and causes of the "Dialogue Gap" and what constitutes "good" dialogue (the right people talking about the right issues in the right way at the right time and in the right place)
Identifies the most common reasons people don't dialogue effectively and provides helpful tips on how to engage in more effective, productive dialogues
Effective dialogue is essential for general success, ensuring that all key stakeholders—in business, politics, or elsewhere—get what they want in the most efficient and productive way possible. Looking at successful and failed dialogues the author has experienced first-hand in Asia, Europe, North America, the Caribbean, and the Middle East in both the public and private sector from across industries, Dialogue Gap provides essential information for making the most of your interactions with others.
Table of Contents
Part I: Dialogue Gap
- Chapter 1: How Dialogue Gap Arose
Chapter 2: The Implications of Dialogue Gap
- Change is at Hand
- The Solution is in the Dialogue
- What Makes Some People, Families, Organizations, Societies More Successful than Others?
- How Dialogue Gap Arose
- Socratic Dialogues and Life in the Twenty-First Century
- Dialogue Gap @ Home
- If Passing the Digital Tipping Point is Bad for Teenagers, What is it Doing at Work?
- Teenage Need for Connection is Filled with Digital Gadgets
- Narrowing Dialogue Gap Can Reduce Stress
- Smart Phones Interrupt Parenting
- Dialogue Gap @ Work
- Dialogue Gap in Society
- Dialogue Cases for Consideration
Part II: Dialogue Solutions
- Chapter 3: How to Get the Right People to Dialogue on the Right Issues
- Chapter 4: Dialogue Leader Behaviors
- Chapter 5: Dialogue Time and Space
Part III: Dialogue Leadership
- Chapter 6: The Cost of Failed Dialogue
- Chapter 7: Sustaining Dialogue
- Chapter 8: Dialogic Leadership
- Appendix A: What Prevents Effective Dialogue?
- Appendix B: Organizational Dialogue Assessment
- Appendix C: Dialogue Skill Practice Activities
- About the Author
- Title: Dialogue Gap: Why Communication Isn't Enough and What We Can Do About It, Fast
- Release date: April 2012
- Publisher(s): Wiley
- ISBN: 9781118157831