CHAPTER THREE: THE HARD TRUTH – HOW LITTLE MANY USERS UNDERSTAND ABOUT IDENTIFYING MALICIOUS EMAILS

After spending most of my professional career in incident response targeting phishing attacks, I realized an unfortunate pattern of non-technical coworkers across multiple industries – from finance to telecommunications to government – didn’t really understand much of what they were looking at in terms of email headers. In fact, many didn’t even feel a need to distinguish between spam and phishing, resulting in a daily flurry of spam to the security team’s review queue.

This knowledge gap inspired me to take a chance and actually try and see just how much these individuals understood regarding the slew of emails received in their inbox.

Along lines ...

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