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Digital Government by Darrell M. West

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CHAPTER 4

Explaining E-Government Performance

IT IS NOT ENOUGH to describe the scope of e-government change. Rather, observers must explain why the speed and breadth of technological innovation has shifted in the manner it has. In the opening chapters, I discussed a conceptual model based on organizational, fiscal, and political dimensions of technological change, noting that the pace of policy innovation varies with organizationals attributes, the level of fiscal resources, and political determinants, such as partisanship and group demands.

In this chapter, I apply this model to state e-government performance. Using several measures of e-government across the fifty American states, I examine the factors that help us understand aggregate, state-level ...

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