Chapter 4KM AND DIGITAL TRANSFORMATION IN CONTEXTS
SUMMARY: – 4.1. Introduction – 4.2. Operations & industry 4.0: Navantia and Shell – 4.3. HR-TECH: IBM, Generali, Company X – 4.3.1. Artificial intelligence – 4.3.2. People analytics – 4.3.3. Impact on Employees’ motivation – 4.4. Marketing and Sales – 4.5. Supply chain and Logistics – 4.6. Internet of Things (IoT) – 4.7. When Innovations are disruptive: The Evolution of the mobile TLC Sector – 4.7.1. The Actors of the new Mobile TLC Industry – 4.8. KM practices as a tool to overcome organizational silos.
4.1. Introduction
Some examples of business in the Digital Age taken from real cases have been scattered throughout the previous chapters. This Chapter is aimed at reporting more detailed ...
