Chapter 7: Smart healthcare digital transformation during the Covid-19 pandemic
Roberto Moro-Visconti Department of Economics and Business Management Sciences, Università Cattolica del Sacro Cuore, Milan, Italy
Abstract
The Covid-19 pandemic is revolutionizing our lives, forcing us to change our habits and reshaping our relationship with the healthcare system. Digitalization plays a crucial role, allowing for timely and aseptic connections that improve the efficiency of many healthcare processes. It shortens the supply chain—especially the last mile, from the hospital to the patient—and boosts the value chain that coalesces around value cocreating stakeholders, starting from the traditionally neglected patients.
The digital healthcare ...
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