2 What is a DVR?

We knew that the DVR was going to be just like high speed data. Once people made the switch, there was no going back to dial up, or, in this case, to watching TV without DVR capabilities. The choice, convenience, and control that DVR provided to consumers was going to forever change their television experience (and expectations).

—Dave Clark, Director, Product Strategy and Management for Home Entertainment Products, Service Provider Video Technology Group, Cisco (formerly Scientific Atlanta)

Without getting too technical, the sections of this chapter—the what, where, why, and when—are designed to give just about everyone a basic and complete understanding of the DVR product and service. This “everyone” includes the audiences ...

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