Truth 1: It doesn’t matter what works. A lot of stuff works. What really matters is what duplicates.Truth 2: If you “drive” lines, they won’t duplicate. You have to build them with people and process.Truth 3: The closer you adhere to “the formula,” the stronger your duplication will be.Truth 4: You can make the best decisions only if you’re working from a valid sample.Truth 5: Your system should be based on the premise that all team members practice three actions simultaneously. Those actions are study, do, and teach.Truth 6: Make all recruiting interactions dependent on a third-party tool.Truth 7: Open people; don’t close them.Delineate the SystemSome Final Thoughts