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Disaster Communications in a Changing Media World, 2nd Edition by Kim S Haddow, George Haddow

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Chapter Nine

Case Studies

“Case Studies in Disaster Communications,” examines four case studies of the communications actions taken by governmental and non-governmental groups in the 2013 Boston Marathon bombings, Hurricane Sandy in 2012, the 2011 Great East Japan Earthquake and the 2010 earthquake in Haiti. With each of these disasters dependence on and use of social media increased. In the Boston Marathon bombings, Twitter was used by the Boston Police and the FBI to identify and track suspects; in Hurricane Sandy, government agencies and non-government agencies used social media to direct the public to shelters, food and fuel and connect loved ones; after the Earthquake and tsunami damaged nuclear power plants in Japan, citizens used crowd-sourcing ...

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