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Disaster Communications in a Changing Media World, 2nd Edition by Kim S Haddow, George Haddow

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Chapter Twelve

Building an Effective Disaster Communications Capability in a Changing Media World

“Building an Effective Crisis Communications Capability in a Changing Media World,” discusses how to build an effective crisis communications capability in a media world that is constantly changing. This chapter will examine how a communications plan is developed and what elements are included in this plan; how information is collected in the field, analyzed, and eventually disseminated to internal and external audiences; and how to identify those messengers (elected officials, Emergency Managers, Public Information Officers, etc.) who can most effectively communicate to internal and external audiences in a crisis. Staffing, training, and exercise ...

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