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Diversity Programming and Outreach for Academic Libraries by Robin Crumrin, Mindy Cooper, Kathleen Hanna

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Selected Bibliography

Aguinaga, J.A. International perspective – view of the concept of diversity in other countries. Journal of Library Administration. 1999; 27(1):171–190.

Alire, C.A. Word-of-mouth marketing: abandoning the academic library ivory tower. New Library World. 2007; 108:545–551.

Altbach, P.G. The crisis in multinational higher education. Change. 2000; 32(6):28–31.

Bartell, M. Internationalization of universities: a university culture-based framework. Higher Education. 2003; 45(1):43–70.

Calvert, P. International variations in measuring customer expectations. Library Trends. 2001; 49:732–757.

Cheung, H.Y., Chan, A.W. Education and competitive economy: how do cultural dimensions fit in? Higher Education. 2010; 59:525–541. ...

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