Details are important. Everything related to diversity training initiatives—the quality of the facilitation; title and content of training; program length; and even the refreshments, training facility, and materials—sends a message. Programs should be carefully designed and put together, and they should convey to participants that the initiative is of vital importance.
Here is some key advice for planning and implementing a successful program:
Do your homework. The complexity of diversity requires that some level of needs assessment be conducted before interventions are designed.
Strive to bring the top leadership ...