CHAPTER 4 WORKFORCE DIVERSITY AND ITS CONSEQUENCES
Earlier research in the field of diversity has focused on the consequences of workforce diversity. For example, studies have explored the correlation of workforce diversity with a set of organisational outcomes, such as engagement, innovation, creativity, innovation and performance. Studies focusing on the positive consequences of workforce diversity contributed to the development of the business case for diversity, which brings together evidence for the utility of workforce diversity for individuals, teams and organisations. The business case for diversity has become popular in the 1990s, as organisational actors (i.e. diversity officers) were asked to provide ...
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