Monitoring the Program

A successful ethics program must have measurable outcomes; and it needs to be flexible enough to be amended and improved. The function of managing the ethics program typically falls to senior managers or a dedicated ethics officer within the organization.

Measuring success

You can employ a range of tools to monitor and measure your organization’s ethics program. These include: internal and external audits; surveys; staff questionnaires and anonymous reporting systems, such as online or telephone hotlines; open lines of communication between employees and supervisors; exit interviews with departing employees; and consistent rewards and punishments for ethical and unethical behavior, respectively. Continuous improvement ...

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