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DK Essential Managers: Working with Difficult People

DK Essential Managers: Working with Difficult People

by Raphael Lapin
Publisher: DK Publishing
Release Date: November 2009
ISBN: 9780756667221
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Book Description

Working With Difficult People gives you the tools and techniques to communicate with those with whom you don't see eye to eye. Learn the art of patience to compromise and negotiate to get what you want.