DK Essential Managers: Working with Difficult People

Book Description

Working With Difficult People gives you the tools and techniques to communicate with those with whom you don't see eye to eye. Learn the art of patience to compromise and negotiate to get what you want.

Product Information

  • Title: DK Essential Managers: Working with Difficult People
  • Author(s): Raphael Lapin
  • Release date: November 2009
  • Publisher(s): DK Publishing
  • ISBN: 9780756667221