NOTES

Throughout the book, we use full names and company names where possible. In some examples, we cite a single name, different names, or anonymous companies to avoid revealing confidential or private information on behalf of our clients.

Introduction

1. A quote by John Wesley Powell, 1834–1902, www.qotd.org/search/single.html?qid=71838.

2. Diane Coutu, “Why Teams Don’t Work,” Harvard Business Review, May 2009, https://hbr.org/2009/05/why-teams-dont-work.

3. University of Phoenix, “University of Phoenix Survey Reveals Nearly Seven-in-Ten Workers Have Been Part of Dysfunctional Teams,” UOPX News, January 16, 2013, www.phoenix.edu/news/releases/2013/01/university-of-phoenix-survey-reveals-nearly-seven-in-ten-workers-have-been-part-of-dysfunctional-teams.html.

4. Anita Bruzzese, “How to Create Trust Among Cross-Functional Teams,” QuickBase (Blog), September 6, 2016, www.quickbase.com/blog/how-to-create-trust-among-cross-functional-teams.

Chapter 1: Teams That Do Big Things

1. Edward Dolnick, Down the Great Unknown: John Wesley Powell’s 1869 Journey of Discovery and Tragedy Through the Grand Canyon (New York: Harper Collins, 2001).

2. Chris McChesney, Sean Covey, and Jim Huling, “How to Set Wildly Important Goals, and What They’ll Do for You,” Fast Company, April 24, 2012, https://www.fastcompany.com/1835210/how-set-wildly-important-goals-and-what-theyll-doyou.

3. Scott Berinato, “A Framework for Understanding VUCA,” Harvard Business Review, September 5, 2014, https://hbr.org/2014/09/a-framework-for-understanding-vuca ...

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