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Documentum 6.5 Content Management Foundations by Pawan Kumar

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Chapter 12. Workflows

In this chapter, we will explore the following concepts:

  • Designing workflows
  • Using workflows

Business processes

A business process is a set of linked activities that create value by transforming an input into a more valuable output. Both input and output can be documents and/or information and the activities can be performed by humans, machines, or both. The processes can serve the purpose of the core business operations (manufacturing, sales, and so on), management (strategy, planning, tracking, and so on), or support (hiring, accounting, and so on) of the core business operations.

The example scenario of a home loan application process was described in the Introduction. For the purpose of discussion in this chapter, we will ...

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