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Doing Business in India For Dummies® by Ranjini Manian

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Giving Your Team Their Turn to Talk

The Indian educational system isn’t famous for its opportunities to let Indians voice their opinions and communicate openly. At most levels, instruction consists of a highly respected teacher or professor who lectures a classroom full of silent, attentive Indian students. So don’t be surprised if, during your training sessions, your Indian employees don’t immediately offer much to a discussion. They probably won’t offer much feedback or contribute their own experiences, unless you ask them a very specific question.

But just because they’re silent doesn’t mean that the people of India have nothing to say. Indians would love to speak up and share their thoughts and experiences as you train them. Give them the chance! Take the time to ask questions and spark discussion, and your employees will be extremely engaged and eager to dig deeper and deeper into the training material. And you may just uncover some great business ideas with your prompting.

The trick is to work out a balance between providing opportunities to speak and them getting too verbose! They may want to continue sharing their thoughts and go off on tangents. Keep an eye out for this problem, and nip it in the bud by thanking the long-winded employee and summing up what he said for the entire group in a concise manner.

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