Part V Digital Leaders
A true leader has the confidence to stand alone, the courage to make tough decisions, and the compassion to listen to the needs of others.
Douglas MacArthur
Leaders, especially in a big transformation, have an outsized influence over how things turn out and whether their organizations thrive by providing true value to their customers. Why is that?
No, not because they have the administrative power over organizations, people, and funding – they may have some, but not as much and as permanent as people think, anyway. Or because they have important sounding titles and bigger salaries.
Not because they do it all by themselves – they absolutely don’t. Organizations and their needed transformations ...
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