Doing Digital

Introduction

To produce a mighty book, you must choose a mighty theme.

Herman Melville

We have gone through one of the most disruptive societal changes, on a global scale, over the last three years due to COVID-19. Even those of us who were lucky enough to not contract this terrible virus still had to adapt to a different reality in both our professional and personal lives. At the time, we hoped those changes would be temporary, but many turned out to be more permanent in ways we couldn’t have imagined in March 2020.

Large and small organizations had to adjust, sometimes in abrupt ways. Who could have possibly imagined that Disney’s parks would shut down? Not for days, but for months! In the previous five decades, they had been shut down ...