CHAPTER 24

Optimizing Health Care

Growing up in Kolkata, India—we had a family pediatrician, a family GP, and a few specialists that we knew and trusted. Moreover, doctors were always found through recommendations—the whole health care system seemed to be a large social network. While on the one hand, it had little or no computerization to speak of, there was nonetheless a lot of retention of data because of the longevity of the relationships and the semisocial nature of the arrangements. For instance, when you went to your doctor for say a problem, he would remember instantly that you were diabetic, had a kidney stone removed a year ago, and were allergic to penicillin. This was fine, until you moved cities and had to start all over again. This ...

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