mindshift threeConnection trumps tech savvy … even in tech
Rahul Desai is a superb sales operations guru originally from Austin, Texas. He's a hard worker who has good insights and tends not to draw attention to himself. He's also truly nice, thoughtful, calm and unbelievably thorough. His role involves streamlining processes and providing analytics to accelerate the sales cycle and enable sellers to close more deals. When I met him in 2008, he was working at the Google headquarters in Mountain View, California. He'd previously worked as a consultant, at Dell (a well‐known training ground for sales ops) and gotten an MBA. He was quietly grinding away in Mountain View as an analyst, going somewhat unnoticed and underutilised, I thought.
I had just started at Google and was in the process of getting to know the teams in Mountain View and in Asia before moving to Singapore for the second time. I was preparing to go from California to Beijing for a couple of weeks to meet the team in China, work with them on strategy and look at ways to grow the market more quickly. I asked Rahul for some help, and realised right away that he was very talented. I knew he'd be an asset on my Beijing trip, so I asked him to come along.
You definitely get to know the human ...
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