Appendix C. Troubleshooting and Maintenance

The Droid 2 runs on the Android operating system, so it’s vulnerable to the same kinds of problems that can occur in any computer operating system. Like any electronic device, the Droid 2 can be temperamental at times. This appendix gives you the steps to follow when your phone is having…issues.

Make Sure Your Software Is Up-to-Date

No computer or phone is ever perfect; neither is any operating system. So phone makers and software companies constantly track down and fix bugs. They then send those fixes to you via software updates delivered wirelessly—called OTA (over the air) updates.

So if you have a bug or other nagging problem with your phone, there may already be a fix for it, via one of these updates. You shouldn’t have to do anything to install these updates, because they’re delivered to you automatically. On the chance, though, that for some reason you didn’t get your update, you can check and download it manually.

  1. From the Home screen or any pane, press the Menu key, and then select Settings→“About phone”→“System updates”.

    The Droid 2 checks whether any updates are available. If none are available, it tells you the phone is up to date.

  2. If an update is available, the Droid 2 tells you. Tap the Download button to download the update right then, or tap Later to hold off for now.

    When you tap Download, the update starts to download. You can continue using the Droid 2 while it downloads. If you want to see the progress of the download, pull ...

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