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Drupal e-commerce with Ubercart 2.x by Yiannis Doxaras, George Papadongonas

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Summary

In this chapter, we have discussed all the best practices and workflows that should be followed in order to achieve higher efficiency for your business back-office administration. Being consistent on your deliveries and your packaging policies will help you build a reliable profile among your customers and always provide high service standards. Keep in mind that shipments is an area most online stores have problems with, so opt for solid returns and lost item policies in advance.

Furthermore, always make sure that you have communicated all the special or additional shipping and handling costs to your end customers, as this will help you build a fruitful professional relationship and help you in your future loyalty programs.

In the next chapter ...

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