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Drupal Intranets with Open Atrium by Tracy Smith

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Projects

Clicking on the Projects tab provides an overall picture of the various projects that are available. After each project, a summary of the total number of cases will be listed. Projects are a good way to segment Case Tracker issues. In the case of the Human Resources department, we might have the following projects:

  • General questions
  • Personnel questions
  • Recruiting & staffing
  • Health insurance questions
  • Benefit questions

Earlier in the chapter, we discussed how to create new projects. Let us go ahead and create a project for each of the aforementioned projects and refer back to the Create new projects section as needed.

After adding the projects, we can click on the Case Tracker icon to return to the Case Tracker dashboard. Now, clicking on the ...

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