CHAPTER OUTLINE

  • Personalization Principle 1: Use Conversational Rather Than Formal Style
  • Psychological Reasons for the Personalization Principle
  • Evidence for Using Conversational Style
  • Promote Personalization Through Voice Quality
  • Promote Personalization Through Polite Speech
  • Personalization Principle 2: Use Effective On-Screen Coaches to Promote Learning
    • What Are Pedagogical Agents?
    • Do Agents Improve Student Learning?
    • Do Agents Need to Look Real?
    • Do Agents Need to Sound Real?
    • Should Agents Match the Gender or Ethnicity of the Learners?
  • Personalization Principle 3: Make the Author Visible to Promote Learning
    • What Is a Visible Author?
  • Psychological Reasons for Using a Visible Author
  • Evidence for the Visible Author

Chapter 9

Applying the ...

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