13Ease Into the Nice and Easy Style

There are those people with whom we work who are feeling-oriented folks who will take the time to chat about casual topics both on- and offline. Building rapport and team problem-solving are high on their list of workplace priorities. As writers, their style can best be described as Nice and Easy. They take a personal and friendly approach to e-mail by:

• Expressing their feelings.

• Using inspirational quotes.

• Using conversational language.

• Inviting feedback and discussion.

• Writing in description and detail.

Consider this typical Nice and Easy–style e-mail.

Subject: Holiday Client GiftsFrom: Candy CandycaneDate: November 20thTo: Sales Team

Dear Sales Team:

Well, the holidays are just around the corner! ...

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