47Brainstorm Possible Problem Solutions

Once your team members have gotten back to you with their narrowed-down list of problem causes, the next step is to brainstorm possible solutions. Begin the process by pasting the responses in a new e-mail and send it to each member. For example:

Subject: Root Donut Problem CauseFrom: Howard UnoDate: Oct 15To: Donut Team

Dear Team:

Thanks for your responses. There was a lot of agreement about the real, root cause of our donut problem. It was: The donuts are smaller than they used to be—50 donuts now is equal to about 35 donuts a year ago. Now that we have consensus on the cause, I want your input about what to do about it. Yes, we could buy more donuts, but I am interested to know if you have any other ...

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