CHAPTER 8

Capturing, Managing, and Sharing Information

WHETHER YOU ARE A GENERAL PLANNING A BATTLE, a Student preparing for exams, or a corporate executive who is thinking of implementing a new system or process, the more information you have, the better equipped you are to make good decisions and take appropriate action. Certainly, too much information can slow you down, particularly if there is a wide range of analytical tools to choose from or if you have an inherent propensity for overanalyzing. Both factors may lead to (or exacerbate) indecision. On the other hand, too little knowledge is indeed a dangerous thing, so it is probably better to err on the side of caution and have more information than you need rather than less. Generally ...

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