Skip to Main Content
eBay Business All-in-One For Dummies, 4th Edition
book

eBay Business All-in-One For Dummies, 4th Edition

by Marsha Collier
February 2018
Beginner content levelBeginner
648 pages
15h 22m
English
For Dummies
Content preview from eBay Business All-in-One For Dummies, 4th Edition

Chapter 3

Insuring That Your Package Arrives

IN THIS CHAPTER

check Knowing your insurance options

check Addressing your packages correctly

check Filing a claim with the major carriers

This chapter reveals the practical link between insurance and timely delivery — and how the wise seller can use both to ensure a better experience for both buyer and seller. The key is an assumption: When someone buys an item from you, the buyer assumes that the item will be shipped in 24 to 48 hours (customers prefer a quick 24-hour turnaround). A little-known rule of the online world is the Federal Trade Commission’s 30-day mail-order rule (16 CFR Part 435) that applies to all online sales, as well as to mail-order businesses.

remember Unless you (as the seller) state a specific shipping time, all items must be shipped within 30 days.

Adopted in 1975, this FTC rule proclaims these buyer’s rights:

  • The buyer must receive the merchandise when the seller says it will arrive, or earlier.
  • If delivery is not promised within a certain time period, the seller must ship the merchandise to the buyer no later than 30 days after receiving ...
Become an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
and much more.
Start your free trial

You might also like

eBay For Dummies, (Updated for 2020), 10th Edition

eBay For Dummies, (Updated for 2020), 10th Edition

Marsha Collier

Publisher Resources

ISBN: 9781119427711Purchase book