Chapter 3

Attaining PowerSeller and Top Rated Seller Status

IN THIS CHAPTER

check Moving up the tiers

check Qualifying for PowerSeller status

check Becoming a Top Rated Seller

check Understanding the benefits of becoming a recognized seller

When you browse through items on eBay, you’re bound to notice a Top Rated Plus icon next to a member’s User ID. To the uninitiated, this may look like an award given to a seller for selling thousands of items on eBay — but it’s not. The eBay Top Rated Plus status is given only to those sellers who uphold the highest levels of professionalism and customer service on the site. Take a look at mine in Figure 3-1.

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FIGURE 3-1: My Top Rated Seller Plus badge as proudly displayed on an item page.

There are three levels of upgraded status for eBay sellers:

  • PowerSellers: These members have to maintain certain levels of gross merchandise sales (total dollar amount of eBay sales — GMS in eBay-speak), and they must get there by providing excellent customer service.
  • Top Rated ...

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