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Effective Apology
book

Effective Apology

by John Kador
May 2009
Intermediate to advanced content levelIntermediate to advanced
264 pages
5h 50m
English
Berrett-Koehler Publishers
Content preview from Effective Apology
13

CHAPTER 1 the age of apology

In October 2007, the track and field sensation Marion Jones—who won five medals at the 2000 Summer Olympics in Sydney—made a startling revelation. Jones admitted that she took performance-enhancing steroids, and that she had lied when she previously denied steroid use in statements to the press, to various sports agencies, and—most significantly—to two grand juries. She apologized on the steps of the U.S. District Court in White Plains, New York:

It is with a great amount of shame that I stand before you and tell you that I have betrayed your trust. I want all of you to know that today I plead guilty to two counts of making false statements to federal agents.

Making these false statements to federal agents was ...

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Publisher Resources

ISBN: 9781605091396