CHAPTER 13talking about apology: frequently asked questions
When I give talks about effective apology, I always give participants an opportunity to ask questions. People are endlessly curious about apology. Once people get comfortable with the mechanics of effective apology, the conversation quickly turns to its more philosophical aspects. This chapter collects the most frequent of these questions in one place. The answers I offer are intended to spark even more questions. At the end of the chapter, I provide a list of additional questions that discussion or book groups may find helpful in developing a deeper understanding of apology.
- Q: Can I apologize on behalf of somebody else?
- A: Normally, you should apologize only for your own behavior. ...
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