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Effective Apology
book

Effective Apology

by John Kador
May 2009
Intermediate to advanced content levelIntermediate to advanced
264 pages
5h 50m
English
Berrett-Koehler Publishers
Content preview from Effective Apology
255

apology examples by category

Business

American Airlines CEO Donald Carty apologizes for pension scandal (U.S.), 110–111

Bill Treasurer apologizes for insulting clients (U.S.), 127–131

Bradford Martin apologizes for defrauded customers of used car lot (U.S.), 103

Cartoon Network apologizes for guerilla marketing stunt (U.S.), 76–79

University department chair apologizes to colleaue (U.S.), 55–56

Dreamhost CEO Josh Jones apologizes for botched apology with attempt at humor (U.S.), 207–209

Executive apologizes for arrogance during presentation (U.S.), 104–106

Francisco Calvo shows remorse for fraud (Saipan), 87

General Motors apologizes for arrogance following request for subsidies (U.S.), 109–110

Green Bay Press-Gazette’s apology article (U.S.), ...

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Publisher Resources

ISBN: 9781605091396