1Making the connection
Communication is a complex managerial skill that is at the heart of your ability to form relationships and motivate your colleagues. It is also one of the most frequently cited problems in organisations and, if handled badly, can lead to breakdowns in the interaction between the organisation and its stakeholders.
When dealing with people, remember you are not dealing with creatures of logic, but creatures of emotion.
Dale Carnegie
There are no shortage of ways to communicate open to us. We can remain connected to family, friends and to work to an unprecedented degree. Yet the effectiveness of communications comes back to understanding how messages are transmitted and received, the perceptions and emotions involved and ...
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