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Effective Human Resource Administration

Video Description

The Effective Human Resource Administration is an intermediate level course on human resource management that covers some advanced topics that are necessary to manage HR in small to medium level enterprises. The range of topics discussed in this course are fundamentals of motivation, individual and group behavior, the informal organization, technology and people at work, productivity and quality improvement, job redesign and job enrichment, fundamentals of leadership, developing, appraising, and rewarding employees, communicating for effectiveness, managing conflict and change, and human relations in global business.

Table of Contents

  1. Lesson 00 :Course Introduction
    1. Course Introduction 00:02:36
    2. Instructor Introduction 00:04:34
  2. Lesson 01 - Effective Human Resource Administration Overview
    1. Effective Human Resource Administration Overview 00:00:50
    2. Effective HR Administration - Overview 00:06:38
    3. Effective HR Administration - Introduction 00:06:24
    4. The HR Assistant Role in Successful HR Administration 00:05:04
    5. Lesson 01 Review 00:01:26
  3. Lesson 02 - Fundamentals of Motivation
    1. Fundamentals of Motivation 00:01:25
    2. Fundamentals of Motivation (cont.) 00:03:50
    3. Motivation - What is it? 00:04:03
    4. Motivation - What is it? (cont.) 00:10:38
    5. The Need Hierarchy (Part 1) 00:02:44
    6. The Need Hierarchy (Part 2) 00:04:21
    7. The Need Hierarchy (Part 3) 00:01:28
    8. The Need Hierarchy (Part 4) 00:06:00
    9. The Need Hierarchy (Part 5) 00:05:07
    10. The Need Hierarchy (Part 6) 00:07:01
    11. The Need Hierarchy (Part 7) 00:02:35
    12. The Two-Factor Theory (Part 1) 00:01:13
    13. Motivation - The Two-Factor Theory 00:01:50
    14. The Two-Factor Theory (Part 2) 00:01:53
    15. The Two-Factor Theory (Part 3) 00:02:13
    16. Applying the M-H Theory 00:04:35
    17. The M-H Theory in Perspective 00:03:32
    18. Expectancy Theory (Part 1) 00:03:43
    19. Expectancy Theory (Part 2) 00:02:27
    20. Expectancy Theory Perspective 00:05:27
    21. The Practical Side of Rewards (Part 1) 00:04:29
    22. The Practical Side of Rewards (Part 2) 00:09:41
    23. The Practical Side of Rewards (Part 3) 00:03:37
    24. The Practical Side of Rewards (Part 4) 00:01:38
    25. Creating a Recognition Program 00:02:22
    26. Creating a Recognition Program (cont.) 00:03:41
    27. What Do Employees Want 00:06:07
    28. Lesson 02 Review 00:02:09
  4. Lesson 03 - Individual Behavior
    1. Individual Behavior 00:00:25
    2. Opinions Really Count 00:07:28
    3. The Individual (Part 1) 00:07:20
    4. The Individual (Part 2) 00:05:43
    5. The Individual (Part 3) 00:03:26
    6. The Individual (Part 4) 00:03:46
    7. The Individual (Part 5) 00:03:46
    8. The Individual (Part 6) 00:03:37
    9. The Individual (Part 7) 00:08:26
    10. Interpersonal Behavior 00:04:32
    11. Assertiveness Training 00:04:37
    12. Assertiveness Training (cont.) 00:06:25
    13. Motivational Profiles 00:02:46
    14. Motivational Profiles (cont.) 00:02:28
    15. Lesson 03 Review 00:02:59
  5. Lesson 04 - Group Behavior
    1. Group Behavior 00:01:00
    2. Definition of a Group (Part 1) 00:01:41
    3. Definition of a Group (Part 2) 00:03:50
    4. Definition of a Group (Part 3) 00:03:34
    5. Definition of a Group (Part 4) 00:02:39
    6. Stages of Group Development (Part 1) 00:01:00
    7. Stages of Group Development (Part 2) 00:00:53
    8. Stages of Group Development (Part 3) 00:01:07
    9. Stages of Group Development (Part 4) 00:00:57
    10. Stages of Group Development (Part 5) 00:00:41
    11. Stages of Group Development (Part 6) 00:00:31
    12. Characteristics of Groups (Part 1) 00:02:15
    13. Characteristics of Groups (Part 2) 00:01:09
    14. Characteristics of Groups (Part 3) 00:02:13
    15. Intragroup Behavior (Part 1) 00:01:40
    16. Intergroup Behavior (Part 2) 00:01:45
    17. Intragroup Behavior (Part 3) 00:01:26
    18. Intragroup Behavior (Part 4) 00:02:43
    19. Intragroup Behavior (Part 5) 00:02:56
    20. Intragroup Behavior (Part 6) 00:01:55
    21. Intragroup Behavior (Part 7) 00:02:51
    22. Intragroup Behavior (Part 8) 00:03:23
    23. Intragroup Behavior (Part 9) 00:01:26
    24. Power Struggles 00:01:38
    25. Conflict Resolution 00:02:38
    26. Conflict Resolution (cont.) 00:03:05
    27. Team Building (Part 1) 00:02:12
    28. Team Building (Part 2) 00:04:01
    29. Team Building (Part 3) 00:10:55
    30. Team Building (Part 4) 00:05:01
    31. Team Building (Part 5) 00:03:03
    32. Team Building (Part 6) 00:02:41
    33. Demo - Strengths Finder Team Matrix 00:12:35
    34. Lesson 04 Review 00:01:27
  6. Lesson 05 - The Informal Organization
    1. The Informal Organization 00:00:30
    2. Nature of Informal Organization (Part 1) 00:01:08
    3. Nature of Informal Organization (Part 2) 00:01:58
    4. Nature of Informal Organization (Part 3) 00:02:19
    5. Nature of Informal Organization (Part 4) 00:01:23
    6. Nature of Informal Organization (Part 5) 00:02:05
    7. Nature of Informal Organization (Part 6) 00:05:24
    8. Nature of Informal Organization (Part 7) 00:02:13
    9. Nature of Informal Organization (Part 8) 00:03:25
    10. Nature of Informal Organization (Part 9) 00:01:31
    11. Nature of Informal Organization (Part 10) 00:02:48
    12. Nature of Informal Organization (Part 11) 00:01:57
    13. Nature of Informal Organization (Part 12) 00:05:54
    14. Nature of Informal Organization (Part 13) 00:01:48
    15. Benefits of Informal Organization (Part 1) 00:02:18
    16. Benefits of Informal Organization (Part 2) 00:00:31
    17. Benefits of Informal Organization (Part 3) 00:01:19
    18. Benefits of Informal Organization (Part 4) 00:02:07
    19. Dealing with Informal Organizations 00:01:31
    20. Lesson 05 Review 00:01:44
  7. Lesson 06 - Technology and People at Work
    1. Technology and People at Work 00:01:16
    2. The Evolution 00:01:26
    3. Research and Development 00:02:04
    4. Postindustrial Society (Part 1) 00:03:03
    5. Postindustrial Society (Part 2) 00:03:16
    6. Postindustrial Society (Part 3) 00:01:50
    7. Sociotechnical Challenge 00:02:19
    8. Sociotechnical Challenge (cont.) 00:01:17
    9. Knowledge -Based Organizations 00:01:51
    10. Knowledge -Based Organizations (cont.) 00:02:13
    11. Workplace Violence (Part 1) 00:01:10
    12. Technology - Workplace Violence 00:05:27
    13. Workplace Violence (Part 2) 00:00:52
    14. Workplace Violence (Part 3) 00:01:32
    15. Workplace Violence (Part 4) 00:01:42
    16. Workplace Violence (Part 5) 00:01:00
    17. Workplace Violence (Part 6) 00:01:22
    18. Workplace Violence (Part 7) 00:01:30
    19. Workplace Violence (Part 8) 00:03:26
    20. Workplace Violence (Part 9) 00:03:47
    21. Workplace Violence (Part 10) 00:02:54
    22. Workplace Violence (Part 11) 00:01:45
    23. Stressed Employees (Part 1) 00:03:29
    24. Stressed Employees (Part 2) 00:02:53
    25. Stressed Employees (Part 3) 00:03:10
    26. Workplace Violence (Part 12) 00:01:58
    27. Lesson 06 Review 00:02:32
  8. Lesson 07 - Productivity and Quality Improvement
    1. Productivity and Quality Improvement 00:00:56
    2. Quality Challenges (Part 1) 00:06:48
    3. Quality Challenges (Part 2) 00:05:36
    4. Quality Challenges (Part 3) 00:04:55
    5. Quality Challenges (Part 4) 00:03:00
    6. Management Part 1) 00:02:06
    7. Management (Part 2) 00:03:35
    8. Management (Part 3) 00:01:05
    9. Management (Part 4) 00:00:36
    10. Management (Part 5) 00:02:52
    11. Management (Part 6) 00:01:32
    12. Management (Part 7) 00:01:30
    13. Management (Part 8) 00:01:16
    14. Management (Part 9) 00:04:15
    15. Management (Part 10) 00:01:18
    16. Management (Part 11) 00:02:19
    17. Participative Approaches (Part 1) 00:02:25
    18. Participative Approaches (Part 2) 00:03:00
    19. Participative Approaches (Part 3) 00:02:21
    20. Participative Approaches (Part 4) 00:02:35
    21. Participative Approaches (Part 5) 00:04:19
    22. Lesson 07 Review 00:02:00
  9. Lesson 08 - Job Redesign and Job Enrichment
    1. Job Redesign and Job Enrichment 00:01:00
    2. Work in America 00:01:22
    3. Nature of Job Redesign 00:03:02
    4. Core Job Dimensions 00:02:28
    5. Motivating Potential Score 00:01:18
    6. Job Enrichment Principles (Part 1) 00:01:37
    7. Job Enrichment Principles (Part 2) 00:01:30
    8. Job Enrichment Principles (Part 3) 00:01:40
    9. Challenges in Job Design 00:01:21
    10. Job Enrichment Principles (Part 4) 00:04:30
    11. Challenges in Job Design (Cont.) 00:01:33
    12. Lesson 08 Review 00:01:38
  10. Lesson 09 - Fundamentals of Leadership
    1. Fundamentals of Leadership 00:01:37
    2. Fundamentals of Leadership (cont.) 00:02:13
    3. Nature of Leadership (Part 1) 00:03:41
    4. Nature of Leadership (Part 2) 00:03:49
    5. Employee Assumptions 00:01:25
    6. Employee Assumptions (cont.) 00:02:24
    7. Behavior (Part 1) 00:01:43
    8. Behavior (Part 2) 00:01:51
    9. Behavior (Part 3) 00:01:03
    10. Behavior (Part 4) 00:01:13
    11. Common Behaviors (Part 1) 00:04:16
    12. Common Behaviors (Part 2) 00:03:45
    13. Common Behaviors (Part 3) 00:02:54
    14. Common Behaviors (Part 4) 00:03:30
    15. Dimensions 00:01:30
    16. Contingency Leadership (Part 1) 00:02:21
    17. Contingency Leadership (Part 2) 00:01:55
    18. Contingency Leadership (Part 3) 00:08:34
    19. Contingency Leadership (Part 4) 00:08:55
    20. The Next Decade 00:06:14
    21. The Next Decade (cont.) 00:02:22
    22. Virtual Teams 00:03:07
    23. Multitasking Skills (Part 1) 00:03:18
    24. Demo - Multitasking Skills 00:08:52
    25. Multitasking Skills (Part 2) 00:04:53
    26. Multitasking Skills (Part 3) 00:03:10
    27. Multitasking Skills (Part 4) 00:03:19
    28. Internal Leaders (Part 1) 00:07:16
    29. Internal Leaders (Part 2) 00:04:09
    30. Internal Leaders (Part 3) 00:01:38
    31. Internal Leaders (Part 4) 00:01:32
    32. Internal Leaders (Part 5) 00:01:47
    33. Internal Leaders (Part 6) 00:02:09
    34. Internal Leaders (Part 7) 00:01:18
    35. Lesson 09 Review 00:04:46
  11. Lesson 10 - Developing, Appraising, and Rewarding Employees
    1. Developing, Appraising, and Rewarding Employees 00:01:00
    2. Employee Development (Part 1) 00:03:04
    3. Employee Development (Part 2) 00:02:06
    4. Employee Development (Part 3) 00:02:58
    5. Employee Development (Part 4) 00:04:56
    6. Employee Development (Part 5) 00:01:57
    7. Employee Development (Part 6) 00:03:08
    8. Employee Development (Part 7) 00:07:35
    9. Performance Appraisal (Part 1) 00:02:28
    10. Performance Appraisal (Part 2) 00:01:30
    11. Performance Appraisal (Part 3) 00:02:22
    12. Performance Appraisal (Part 4) 00:01:39
    13. Performance Appraisal (Part 5) 00:03:36
    14. Demo - Management By Objectives 00:09:40
    15. Performance Appraisal (Part 6) 00:03:41
    16. Performance Appraisal (Part 7) 00:04:45
    17. Performance Appraisal (Part 8) 00:01:05
    18. Demo - 360 Degree Feedback 00:10:39
    19. Performance Appraisal (Part 9) 00:01:20
    20. Demo - Individual Development Plan 00:10:26
    21. Appraisal Problems 00:04:14
    22. Performance Problems (cont.) 00:03:12
    23. Performance and Rewards (Part 1) 00:01:55
    24. Performance and Rewards (Part 2) 00:01:58
    25. Performance and Rewards (Part 3) 00:04:25
    26. Performance and Rewards (Part 4) 00:03:03
    27. Disciplines 00:05:35
    28. Disciplines (cont.) 00:03:05
    29. Lesson 10 Review 00:01:25
  12. Lesson 11 - Communicating for Effectiveness
    1. Communicating for Effectiveness 00:02:33
    2. Technology's Impact (Part 1) 00:05:22
    3. Technology's Impact (Part 2) 00:05:41
    4. Technology's Impact (Part 3) 00:08:49
    5. Technology's Impact (Part 4) 00:05:20
    6. Technology's Impact (Part 5) 00:02:36
    7. Technology's Impact (Part 6) 00:04:56
    8. Technology's Impact (Part 7) 00:02:43
    9. The Processes 00:01:54
    10. The Process (cont.) 00:02:21
    11. Choosing a Medium 00:03:44
    12. Choosing a Medium (cont.) 00:01:34
    13. Barriers 00:03:18
    14. Effective Communications 00:07:43
    15. Steps in the Process 00:01:27
    16. Demo - The Communication Model 00:07:36
    17. Simple Language 00:03:31
    18. Effective Listening 00:03:13
    19. Effective Listening (cont.) 00:02:05
    20. Writing Skills 00:02:27
    21. Speaking Skills 00:02:46
    22. Lesson 11 Review 00:02:07
  13. Lesson 12 - Managing Conflict and Change
    1. Managing Conflict and Change 00:02:24
    2. Nature of Conflict 00:01:57
    3. Nature of Conflict (cont.) 00:01:29
    4. Managing Conflict (Part 1) 00:03:29
    5. Managing Conflict (Part 2) 00:03:09
    6. Managing Conflict (Part 3) 00:04:38
    7. Managing Conflict (Part 4) 00:03:19
    8. Nature of Change 00:03:12
    9. Responses to Change 00:02:57
    10. Responses to Change (cont.) 00:06:02
    11. Dimensions of Change (Part 1) 00:00:51
    12. Dimensions of Change (Part 2) 00:02:19
    13. Dimensions of Change (Part 3) 00:04:16
    14. Basic Steps in Change 00:03:32
    15. Basic Steps in Change (cont.) 00:01:32
    16. Participation and Communication (Part 1) 00:02:13
    17. Participation and Communication (Part 2) 00:02:33
    18. Participation and Communication (Part 3) 00:03:07
    19. Participation and Communication (Part 4) 00:02:41
    20. Lesson 12 Review 00:02:12
  14. Lesson 13 - Human Relations in Global Business
    1. Human Relations in Global Business 00:01:36
    2. Multinational Enterprise 00:05:01
    3. International Culture (Part 1) 00:06:14
    4. International Culture (Part 2) 00:03:59
    5. International Culture (Part 3) 00:05:17
    6. Integrating the Dimensions 00:02:36
    7. Impact at Work 00:02:02
    8. Outsourcing 00:03:30
    9. HR Challenges 00:04:16
    10. HR Challenges (cont.) 00:02:13
    11. Development Global Perspective 00:01:16
    12. Lesson 13 Review 00:01:20
    13. Course Closure 00:03:07