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Effective Incident Response Team, The by Brian Moeller, Julie Lucas

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Appendix C. Sample Frequently Asked Questions

This appendix provides a sample set of frequently asked questions (FAQ). We have used a fictitious company named SecureCo for the purpose of creating this sample. The answer to each question should be modified appropriately for the organization. For example, the types of incidents to be reported and incident definition will vary for each response team. Although this FAQ may not be fully inclusive of all questions that might possibly arise, it provides a good foundation from which to modify and build a FAQ specific to a company or group.

Q1:What is SCIRT?
A1: SCIRT stands for the SecureCo Incident Response Team. It was formed to provide a computer incident response capability for problems experienced ...

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