Appendix About the “Day in the Life” Exercises

Some readers will have made notes on the end-of-chapter exercises and others will perhaps not have done so. If you did, or even if you didn’t but still read the scenarios anyway, the following discussion may help you realize the various ways the fictitious company described could improve their chances of building and sustaining a winning culture, even though most of the key points made in the book are not directly represented in the scenarios.

It should have become obvious to readers that although the various subjects and chapter materials have been dealt with separately—for convenience and clarity ...

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