Conflicts, or more precisely, differences of opinion, are a natural part of a team meeting, especially of a cross-functional team meeting. When you bring people together who have different backgrounds, experiences, styles, training and goals, you expect and want differences because you believe that the best decisions emerge when all points of view are considered. While conflicts are desirable, more important for an effective meeting is the ability to resolve those differences in a professional manner.

Types of Conflicts in Meetings:

1. Decisions: What are we going to do?

2. Direction: Where are we going?

3. Priorities: What is most important?

4. Process: How are we going get it done?

Tools for Resolving ...

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